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You Are Here - General Information
Why buy from Stamp-n-Craft? Angel Policy
Clip Art Some clipart used with permission from the Graphics Factory.
Stamp-n-Craft stamps are made from original artwork and “used with permission” art work from other sources. Therefore, all stamp-n-craft stamps are to be used for personal and non-commercial use. You may use our stamps to create- hand stamped- for sale-creations. However no mass production by mechanical measures are allowed. Hand stamped creations can be sold at craft fairs, boutiques, fundraising events and local events. However, cards my not be sold in retail locations or over the Internet. The following notice must appear on hand-stamped artwork created for resale: "Stamps Created by- www.stampncraft.com"." This stamp can be purchased on our web-site. Additionally, photocopying, scanning or any other methods of printing cannot copy images. Furthermore, no images can be used in electronic form (i.e.: over the internet or for creating logos or trademarks). By using our stamps to create for-sale artwork you are agreeing to follow the angel policy and will indemnify Stamp-n-Craft or its artists in regards to any lawsuits or disputes that may occur regarding your creations. By using our stamps on for-sale -creations you as the artist are responsible for your artwork. Stamp-n-Craft reserves the right to change this policy at any time. Stamp-n-Craft reserves the right to cancel or deny the use of this policy on an individual basis.Stamp-n-Craft stamps are made from quality red rubber. The rubber is aproximatley 1/8" thick. The relief part of our stamp (the part that you ink and stamp your image) is aprox. 3mm thick.Stamp-n-Craft Exchange/ Return/ Refund* Policy
Stamp-n-Craft wants every customer to be happy with the products they purchase from us. Our products are manufactured with a great deal of pride and honor, and we want you to be completely satisfied with your purchase. If you are not completely satisfied with your purchase on our website, we will gladly provide a merchandise exchange (No Refunds) provided that you return the new, un-opened, un-used merchandise to us within 30 days of the original shipment date. Merchandise should be inspected upon receipt so that any exchanges can be completed within the 30-day period.Please include the following for an exchange,
send:
· the original merchandise purchased· a copy of the original invoice that you received with your merchandise· A short note telling us why you are returning the product to us at the address listed below and what stamp(s) you want for the exchange. (Exchanged stamps must be of the same size or cost as the returned stamps.)Carefully package your returns. Returned merchandise must be in its original condition or we will be unable to accept the return. Send the return package to us using a traceable shipping method with the shipping carrier most convenient for you. Stamp-n-Craft will do everything we can to process your exchange as quickly as possible. Once we receive your package, we will e-mail you receipt of your return. We will again notify you when your exchange has been mailed out. * Stamp-n-Craft reserves the right to issue a refund due to defects or on discontinued products. Refunds will be made at Stamp-n-Crafts discretion for the actual stamp costs or products and will not include paided shipping charges.
Stamps-
Custom Stamps- Stamp-n-Craft will work with our customes to make thier images or text into custom stamps. Please e-mail or mail us your artwork. The better the quality of the images -the better quality your stamp images will be. All custom stamp orders will be sent a "Custom order acceptance form." This form will include your stamp images and will allow you to see what your stamp images will look like. (The PDF file images will not be as sharp as the actual stamp) The custome order acceptace form incudes this information. We import your images with-out modification and will represent the exact size and detail thest will be provided on a rubber stamp. Some of the detail may be so fine that it will not have enough shoulder to stamp clearly and consistenlty. *If your stamp has any of these areas then we will make them with a red circle. If you want to proceed with your order, then we will require a formal order via our web-site or by e-mail. We cannot accept custom orders via phone because this order will be considered NC/NR (non-cancelable/non-returnable) once you have placed your order. Our normal waranty applies. Stamp-n-craft does not check out custom order images for copyrighted stamp request. You as a customer will verify this information and will not hold Stamp-n-Craft liable for copright infringment. Any illegal copyright infringment will be placed back onto the customer at thier expense.
Online Order Shipping Information
You can shop at www.stampncraft.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy www.stampncraft.com is registered with the Authorize.Net Verified Merchant Seal program.
Selecting Payment By Check We are happy to accept payment for your order by check. Please understand that your order will not be processed or mailed to you until we have recieved your check in the mail and your check has cleared the bank. This form or payment can delay your order by an additional 1-2 weeks depending on the mail and banking services. Please make your check payable to Stamp-n-Craft and mail to 9852 E. Elmwood St. Mesa, AZ 85207.
Shipping Stamp-n-Craft will ship your order within 7-10 business days after we receive your order (excluding Sunday's and holidays). Our products are manufactured and shipped from Mesa, Arizona. If you need your order by a specific date- Please notify us in the customer comment box at the check-out. We will notify you if we need to change your shipping method to accommodate your receive date. Feel free to contact us by e-mail or phone with any questions. If you are placing an order from within the contiguous 48 states, your order will be shipped via USPS First Class or Priority Mail and usually will arrive within 10-14 business days depending on your location and shipping choice. (Longer shipping times may occur at holiday times.) Shipping charges are calculated at checkout for your convenience so you know what you will be charged before completing your order. * If you prefer another shipping method please e-mail us so we can quote you shipping charges.Please call us for any international shipments. Special rate will apply. * Stamp-n-Craft reserves the right to upgrade your shipping to a faster delivery service at no charge to the customer.
Other Terms and Conditions
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Phone: 480-380-9732 Email: customer-service@stampncraft.com |