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You Are Here - General Information

     Angel Policy

 Stamp-n-Craft stamps are made from original artwork and “used with permission” art work from other sources. Therefore, all stamp-n-craft stamps are to be used for personal and non-commercial use. You may use our stamps to create- hand stamped- for sale-creations. However no mass production by mechanical measures are allowed. Hand stamped creations can be sold at craft fairs, boutiques, fundraising events and local events. However, cards my not be sold in retail locations or over the Internet.  The following notice must appear on hand-stamped artwork created for resale: "Stamps Created by- www.stampncraft.com"." This stamp can be purchased on our web-site. Additionally, photocopying, scanning or any other methods of printing cannot copy images. Furthermore, no images can be used in electronic form (i.e.: over the internet or for creating logos or trademarks). By using our stamps to create for-sale artwork you are agreeing to follow the angel policy and will indemnify Stamp-n-Craft or its artists in regards to any lawsuits or disputes that may occur regarding your creations. By using our stamps on for-sale -creations you as the artist are responsible for your artwork. Stamp-n-Craft reserves the right to change this policy at any time. Stamp-n-Craft reserves the right to cancel or deny the use of this policy on an individual basis.

Stamp-n-Craft Exchange/ Return/ Refund* Policy

Stamp-n-Craft wants every customer to be happy with the products they purchase from us. Our products are manufactured with a great deal of pride and honor, and we want you to be completely satisfied with your purchase. If you are not completely satisfied with your purchase on our website, we will gladly provide a merchandise exchange (No Refunds) provided that you return the new, un-opened, un-used merchandise to us within 30 days of the original shipment date. Merchandise should be inspected upon receipt so that any exchanges can be completed within the 30-day period.

 

Please include the following for an exchange,

 

send:

·        the original merchandise purchased

·       a copy of the original invoice that you received with your merchandise

·       A short note telling us why you are returning the product to us at the address listed below and what stamp(s) you want for the exchange. (Exchanged stamps must be of the same size or cost as the returned stamps.)

 

Carefully package your returns. Returned merchandise must be in its original condition or we will be unable to accept the return. Send the return package to us using a traceable shipping method with the shipping carrier most convenient for you. Stamp-n-Craft will do everything we can to process your exchange as quickly as possible. Once we receive your package, we will e-mail you receipt of your return. We will again notify you when your exchange has been mailed out. * Stamp-n-Craft reserves the right to issue a refund due to defects or on discontinued products. Refunds will be made at Stamp-n-Crafts discretion for the actual stamp costs or products and will not include paided shipping charges.

Stamps-

Actual sizes of stamps may differ slightly from sizes on the web-site, and this difference in size does not constitute a stamp defect. All stamps sizes listed on our Web-site  are approximate sizes only. We always make the stamps to the maximum size for the acrylic blocks, they are designed to fit. Depending on the stamp, they may not always be the exact dimensions of the block (in both height and length) or the image would not be proportional. Your results may vary from images shown due to different techniques and experience in stamping- this does not constitue a defect in manufacturing. We use only quality rubber to make our stamps. Slight variations of color in the rubber will not effect the stamps performance and does not constitute a defect in manufacturing.

Engraving-

  • Engraving on wood frames may appear differently than on the website due to differences in wood grains, types of wood or photo quality and does not constitute a manufacturing defect. The colors of the frames may appear slightly different than the photos on the website.

  • Engraving on glassware may appear differently than on the web-site photo due to inperfections in glass  and does not constitue a manufacturing defect. Additionally, depending on the age of your used Pyrex the engraved image may not be as crisp as it would be on new Pyrex (some areas of the image may remain unengraved) and this is not constitue a defect in engraving.

Manufacturing Guarantee-

 Stamp-N-Craft guarantees our products to be free from manufacturing defects for a period of 30 days after the original shipping date. Defective merchandise must be returned and be received by Stamp-n-Craft within 30 days of the original shipping date to obtain replacement merchandise. Merchandise should be inspected upon receipt so that any exchanges can be completed within the 30-day guarantee period. This guarantee does not cover merchandise damaged after delivery through accident or misuse. To initiate merchandise exchanges, please return

 

·         the defective product,

·         a copy of the original invoice that you received with your merchandise,

·         and a short note describing the defect to us at the address listed below.  

Send the return package to us using a traceable shipping method with the shipping carrier most convenient for you. Stamp-n-Craft will do everything we can to replace defective merchandise as quickly as possible. Once we receive your package, we will send the replacement merchandise to you.

* Exception- We cannot accept returns on custom engraved products (Unless due to defect.)

Our Address:

Stamp-n-Craft
9852 E. Elmwood

Mesa, Arizona

85207

If you have questions about our return or exchange policy, please contact us at

customer-service@stampncraft.com


 

Clip Art

Some clipart used with permission from the Graphics Factory.

Online Order Shipping Information

 

You can shop at www.stampncraft.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

  • Industry leading encryption hardware and software methods and security protocols to protect customer information.

  • Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy

www.stampncraft.com is registered with the Authorize.Net Verified Merchant Seal program.

Stamp-n-Craft will ship your order within 7-10 business days after we receive your order (excluding Sunday's and holidays). Our products are manufactured and shipped from Mesa, Arizona.

If you are placing an order from within the contiguous 48 states, your order will be shipped via USPS First Class or Priority Mail and usually will arrive within 10-14 business days depending on your location and shipping choice. Shipping charges are calculated at checkout for your convenience so you know what you will be charged before completing your order. * If you prefer another shipping method please e-mail us so we can quote you shipping charges.

Please call us for any international shipments.  Special rate will apply.

* Stamp-n-Craft reserves the right to upgrade your shipping to a faster delivery service at no charge to the customer.

Selecting Payment By Check

We are happy to accept payment for your order by check. Please understand that your order will not be processed or mailed to you until we have recieved your check in the mail and your check has cleared the bank. This form or payment can delay your order by an additional 1-2 weeks depending on the mail and banking services. Please make your check payable to Stamp-n-Craft and mail to  9852 E. Elmwood St. Mesa, AZ 85207.

Other Terms and Conditions

  • Prices are subject to change with-out notification
  • Shipping fees - These fees do not necessarily represent  USPS published rates and include handling charges levied by Stamp-n-Craft

We appreciate your business!!



 

Stamp-n-Craft - 9852 E. Elmwood Mesa, AZ 85207
Phone: 480-380-9732 Email: customer-service@stampncraft.com